New online tool will keep residents informed about service disruptions

Monday, November 12, 2012 – for immediate release

New online tool will keep residents informed about service disruptions

The Town of Oakville launched a new web page and RSS feed (Rich Site Summary or Real Simple Syndication) on oakville.ca to help residents stay up-to-date on service disruptions that may occur throughout the town such as road closures for special events, sidewalk closures for repairs, sports fields, parks or other town facilities closures for maintenance or due to inclement weather.

As soon as new information about service disruptions is published on the town’s website, so too is the RSS feed. Subscribers to the feed will receive this information right on their smart phone, computer or tablet.

“Continuously improving communication and customer service benefits everyone,” Mayor Rob Burton said. “In a disruption of service, people want direct access to the information they need and we’re providing it.”

The town’s other RSS feeds include news releases, public notices, Council highlights, upcoming performances at Oakville Centre and videos on TownTV.

To sign up for an RSS feed visit the RSS feeds page. Residents can also stay up-to-date on town information by following @townofoakville on Twitter or liking us on Facebook.

Earlier this year, the town relaunched oakville.ca to improve our customers’ online experience and make it easier to access and share information. The new customer-focused site features a new search tool, improved accessibility, restructured content and navigation, and a translation tool.

For news on closures, schedule changes and detours, visit the service disruptions page.

For more information contact:

Janine Ivings
Senior Communications Advisor
Corporate Communications
905-845-6601, ext. 3005
jivings@oakville.ca


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New online tool will keep residents informed about service disruptions